1. Returns Eligibility


Welcome to the Double Second Returns Portal. Please ensure you thoroughly read each prompt to ensure your refund is processed smoothly.

 

I confirm that the item(s) I am returning have the yellow security ribbon securely attached and intact.
I understand that if the ribbon is removed, missing, or damaged, the return will be refused and the item will be sent back to me at my own expense.


I confirm that the item is being returned in its original condition:

  • Unworn and unused
  • All original tags attached
  • Yellow security ribbon intact
  • Returned in its original packaging with the original invoice

 

For hygiene and quality assurance, items must be completely free from make-up, fake tan, stains, and fragrance.
I understand that items returned in an unsuitable condition will not be eligible for a refund and will be returned to me.